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DHL

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DHL and Deutsche Post form the largest postal service and logistics company in the world. Together they are known as the Deutsche Post DHL Group. They have an unrivalled portfolio of logistics solutions via the road, air, and rail. With half a million employees located across more than 220 countries, DHL effortlessly connects all four corners of the world.

Two logistics giants were brought in under the yellow and red DHL flag, one from the business transport industry and the other from the consumer market. Together with Van Gend & Loos and Selektvracht, DHL Parcel is the ultimate shipping service in Europe.

What has Sofon implemented at DHL Parcel Benelux:

  • One solution within DHL Parcel for creating all quotes and contracts for all customer groups.
  • All rates are managed centrally, and sales always offers the correct rates that match the specific customer situation.
  • Customers receive the correct quotation document in the DHL house style.
  • Quotes can be made in multiple languages.
  • Approval process for deviations or quotes above authorization level.
  • Quotes can be digitally signed (e-signature).
  • Sofon is integrated with Salesforce and with the DHL billing system.
  • New or customized products can be quickly incorporated, and quoted to customers by sales.
  • Use of Sofon in the cloud, so that the solution is managed centrally
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