The developments in the ICT and Telecom industries continue at a rapid pace. Cloud computing, mobile applications, BYOD (Bring Your Own Device), security: the technical possibilities follow each other in quick succession and in ever-increasing complexity. Price models and business models are modified continuously. Offering a complete and error-free solution, therefore, requires increasingly more and newer knowledge, while your time-to-market must be shorter. Sofon Guided Solutions enables your sales personnel and dealers to independently and quickly make complex quotations that satisfy the requirements of your services and of your company.
Your customer-specific solutions consist of services, products, or a combination of the two. Large enterprises often face complex customer requests. You must bear in mind factors such as the existing infrastructure, multiple branches, requirements relating to price and quality, and service levels. All of these elements share an underlying connection. It is, therefore, not surprising that your employees regularly prepare solutions that are not feasible or that omit certain components, which will cause major problems during the realization, delivery delays and frustration on the part of your customer. Sofon Guided Solutions supports your employees and dealers in preparing a complete solution while ensuring that only error-free combinations can be created.