Smeva
Smeva manufactures walk-in coolers and freezers, cold storage units and refrigeration systems. Their products are used in supermarkets to chill milk and pre-packed meat. Smeva also produces service counters and customer-specific counters for butchers. Their dealers are spread over the world and are the ones in contact with the end customers: supermarkets and specialized stores. Smeva’s dealers consult with them on plans for supermarkets so that they can make an appropriate offer. The dealers then take care of the actual installation.
WHAT DOES SMEVA ACHIEVE WITH SOFON?
- All company knowledge is stored
- It’s impossible to forget something during configuration
- Training time new staff shortened; two months instead of one year
- Error-free quotations can be completed within half an hour
- Dealers can make their own calculations and quotations
- Ability to plan activities for field organization, manage appointments for dealers and take over tasks when an employee is on vacation
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